Terms and Conditions

Last Updated: 27 June 2025

1. Introduction

1.1 These Terms and Conditions (“Terms”) govern your use of Loots Casino UK, accessible via lootscasino.uk.com (“the Site”, “we”, “us”, “our”).

1.2 By registering an account, logging in, or using any services offered by Loots Casino UK (“Casino”), you confirm that you have read, understood, and agreed to these Terms, our Privacy Policy, Responsible Gambling Policy, and any other policies referenced herein.

1.3 If you do not agree with any part of these Terms, please do not use our services.

2. Definitions

  • Player / User / You: Any natural person who registers or plays at the Casino.
  • Account: Your personal gaming profile created on the Site.
  • Games: All casino games, live dealer games, and other gaming products offered by the Casino.
  • Operator: The company licensed and regulated to operate Loots Casino UK.
  • Bonus: Any promotional incentive, including free spins, bonus credits, or similar rewards.

3. Eligibility

3.1 You must be at least 18 years old or meet the minimum legal gambling age in your jurisdiction, whichever is higher, to register or play.

3.2 It is your responsibility to ensure that online gambling is legal in your place of residence.

3.3 Employees of the Operator, their close relatives, and affiliates are prohibited from opening accounts or participating in Games.

4. Account Registration and Security

4.1 Only one Account per person, household, IP address, or device is permitted.

4.2 You must provide accurate, complete, and current information during registration, including full name, date of birth, address, email, and payment details.

4.3 You are responsible for maintaining the confidentiality of your login credentials and for all activity under your Account.

4.4 We reserve the right to verify your identity at any time and may request documents such as valid photo identification, proof of address, or payment method verification.

4.5 Accounts created using false or misleading information will be closed and any winnings forfeited.

5. Deposits and Withdrawals

5.1 Deposits must be made using payment methods registered in your name.

5.2 Minimum and maximum deposit and withdrawal limits apply; please refer to the Banking section on the Site for details.

5.3 We do not charge fees on deposits or withdrawals; however, your payment provider may apply fees.

5.4 Withdrawals will be processed to the payment method used for deposits wherever possible.

5.5 All withdrawal requests are subject to verification checks, and we may require documentation before processing.

5.6 We endeavour to process withdrawals promptly but accept no liability for delays caused by third-party payment providers.

5.7 We do not provide credit; funds deposited must be your own and used solely for wagering.

6. Account Management

6.1 You are responsible for all activities carried out through your Account.

6.2 Keep your personal details up to date to avoid delays in withdrawals or account verification.

6.3 You may close your Account at any time by contacting Customer Support.

6.4 We reserve the right to suspend, restrict, or close Accounts at our sole discretion, particularly in cases of suspected fraud, collusion, or breach of these Terms.

6.5 Forgotten passwords can be reset using the Site’s recovery tools or by contacting support.

7. Inactive and Dormant Accounts

7.1 Accounts with no login or wagering activity for six consecutive months will be classified as inactive.

7.2 Inactive Accounts may incur a monthly administration fee, which will be deducted from the Account balance after prior notification.

7.3 Accounts with zero balance and prolonged inactivity may be closed.

7.4 Dormant Accounts can be reactivated by contacting Customer Support.

8. Responsible Gambling

8.1 Loots Casino UK is committed to promoting responsible gambling and offers tools such as deposit limits, loss limits, session limits, and self-exclusion options.

8.2 If you believe you may have a gambling problem, please use these tools or contact our support team for assistance.

8.3 For further help and resources, please visit the GambleAware website.

9. Prohibited Conduct

  • Money laundering or any illegal activity;
  • Use of bots, automated software, or any cheating methods;
  • Manipulating Games or outcomes;
  • Opening multiple Accounts or colluding with other players;
  • Using VPNs or proxies to bypass geographical restrictions;
  • Sharing your Account or allowing others to play on your behalf.

9.1 We reserve the right to suspend or close Accounts and withhold funds where prohibited conduct is suspected.

10. Bonuses and Promotions

10.1 All Bonuses and promotions are subject to specific terms and wagering requirements, which are available on the Promotions page.

10.2 Bonus abuse, including multi-accounting or collusion, is strictly prohibited.

10.3 We reserve the right to cancel or reclaim Bonuses if abuse or technical manipulation is suspected.

10.4 Bonuses and free spins may have expiry dates and game restrictions.

11. Fair Gaming and Game Integrity

11.1 All Games are provided by certified suppliers and use Random Number Generators (RNGs) to ensure fairness and randomness.

11.2 We may void bets or winnings arising from technical errors, malfunctions, or breaches of these Terms.

12. Limitation of Liability

12.1 We accept no liability for any losses, damages, or expenses arising from your use of the Site or Games, including technical failures, delays, or interruptions.

12.2 You play entirely at your own risk. Our maximum liability to you shall not exceed the amount of your most recent deposit.

12.3 We are not responsible for the content, security, or availability of any third-party websites linked from our Site.

13. Privacy and Data Protection

13.1 We collect and process your personal data in accordance with our Privacy Policy and applicable UK data protection laws.

13.2 We implement industry-standard security measures to protect your information.

13.3 For full details, please review our Privacy Policy on the Site.

14. Intellectual Property

14.1 All content, trademarks, logos, graphics, and materials on the Site are owned by or licensed to the Operator.

14.2 You may not copy, reproduce, distribute, or modify any content without prior written consent.

15. Complaints and Dispute Resolution

15.1 If you have a complaint, please contact Customer Support in writing.

15.2 We will endeavour to resolve complaints promptly and fairly.

15.3 If you remain dissatisfied, you may escalate the dispute to an independent Alternative Dispute Resolution (ADR) body or the UK Gambling Commission.

15.4 Details of ADR providers and regulatory contacts are available on the UK Gambling Commission’s website: www.gamblingcommission.gov.uk

16. Amendments to Terms

16.1 We reserve the right to update or modify these Terms at any time.

16.2 Material changes will be communicated to you via email or prominent notices on the Site.

16.3 Continued use of the Site following notification constitutes acceptance of the revised Terms.

16.4 You should review these Terms regularly to stay informed of any updates.

17. Contact Information

For questions, assistance, or to exercise your rights under these Terms, please contact our Customer Support team:

By registering an Account and playing at Loots Casino UK, you confirm that you have read, understood, and agree to these Terms and Conditions.